Bleach Add

PLEASE NOTE: Panhandle Power Wash Supply is proud to offer high quality products at competitive pricing. When it comes to shipping these products we rely on outside carriers for their services. Carriers base their rates on weight and destination. We understand that it’s hard when the shipping cost seems high relative to the low cost of the items. We therefore offer various shipping options, so that you can choose the option that works best for you. If you feel that the shipping rates are too high, contact us and we will further assist you in finding the most economical way to ship your order! (850) 850-835-4052 or email us: shane@ppwsupply.com

*Panhandle Power Wash Supply is proud to offer high quality products at competitive pricing. Due to supply demands and supply chain disruptions colors and brands could vary.

Merchandize not opened with original receipt may be returned within 30 days of purchase.

Freight is not returned. Restocking fee of 15% may apply to all returns. Special orders are not eligible for refunds.
 

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USPS SHIPPING ISSUES:
Choosing USPS for shipping delivery is a great way to save money on your orders for shipping delivery; however, once the box leaves our premises, it is beyond our control in terms of delivery date and time, as well as the condition of the packages when they are delivered. You are able to contact the United States Postal care (USPS) customer care department at 1-800-ASK-USPS (1-800-275-8777) or submit a complaint online at https://www.usps.com/help/claims.htm if you are experiencing any issues with your USPS delivery.
 

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IT IS IMPORTANT TO US THAT YOU ARE SATISFIED WITH YOUR PURCHASE. IF YOU RECEIVE A DEFECTIVE ITEM OR AN ITEM YOU DID NOT ORDER, CALL US FOR A RETURN AUTHORIZATION.  THERE IS NO RESTOCK FEE.
 

ITEMS YOU WISH TO RETURN BECAUSE YOU DID NOT NEED THEM OR YOU MISORDERED WILL BE ACCEPTED WITHIN 30 DAYS AS LONG AS THEY ARE IN RESALEABLE CONDITION AND WE ARE NOTIFIED WITHIN 10 DAYS OF THE ORIGINAL PURCHASE DATE.  PLEASE PROVIDE TO US SAID ITEMS IN THEIR ORIGINAL PACKAGING OR AS IT WAS SOLD TO YOU WITH THE RECEIPT. THESE ITEMS WILL INCUR A 15% RESTOCKING FEE.
 

Note: Special order items do not qualify for our Return Policy.
 

We reserve the right to refuse credit on worn or used items in violation of the spirit of this policy. We reserve the right not to accept equipment not returned in original condition.
 

• We are a supplier for professional contract cleaners only. We do not sell to home owners. 
• After an order has been placed we are unable to add to it. 
• Any changes on an order after it has been submitted will be charged a $15.00 change order fee. This includes cancellation of an order placed. 
• All pressure washers are drop shipped from the manufacturer. The lead time provided is only an estimate and can fluctuate daily. For a more accurate lead time, feel free to contact us. 
• The minimum order is $30.00. This does not include shipping cost.  
• Prices are subject to change without notice 
• We are an online retailer. In the event of a database crash or interruption any affected order will be refunded and need to be re-purchased by the customer. Customers will be notified in such an event. 

Pictures/Videos

• We try our best to keep pictures/videos up to date. Unfortunately on some items, like brass fittings, slight differences happen from time to time. Pictures are for reference use and we are not liable for small differences on items. Please feel free to call us to make sure the item in the picture/video is up to date. 
• Items that are shown attached to another product (for example the Hudson Valve and Install Kit) are to illustrate how the products are to be used. Only the item highlighted with a white border is included in the purchase page.

Shipping and Insurance

• We only ship within the continental US, excluding: Alaska, California, and Hawaii. 
• All packages that are sent to a residential address are sent "No Signature Required". Your package will be left where the carrier driver feels best to leave it. If your package is stolen or misplaced it is between you and the carrier to resolve the issue. We will assist in the process, but will not be liable for the loss. If you wish to have a signature requested for delivery, there is an extra fee charged by the carrier that you will need to pay, typically between $7-$10 dollars. 
• All orders must be placed before 3pm CST to be processed the same business day. Any orders after 3pm will be processed the following business day. 
• We will do everything in our power to ship your order the same day, but depending on varying circumstances your order may be shipped the next day.
• In the case of some products like pressure washers, hose reels, and custom equipment. Shipping may take up to 10 days to ship. 
• To find the availability of products look above the price on that product page. All products will ship by the next business day unless otherwise stated. For example - If it states "3-5 business days" it will not ship until that time. If there is no time listed, then your product will ship the next business day.
• We only ship via UPS 3 Day, UPS Next Day Air® Early, UPS Ground, UPS Next Day Air Saver, UPS Next Day Air®, UPS 2nd Day Air®. 
• Upon delivery of your order please inspect packages for visible shipping damage. If damage is apparent please let the driver know. If you open the package and damage is found, please complete the Rapid Response form titled "Lost or Damaged Package" so we can get the claim process started for you. Replacement product(s) will be shipped to you after the claim is resolved. 
• On all orders, an invoice will be sent after your package(s) have been shipped with detailed tracking information on the invoice.